Exchange and Shipping Info


We accept exchanges for in store shop credit. If you have an item that you just aren't loving, you have 30 days to send the product back for a credit. The product must have tags still attached and return shipping is your responsibility. 

Please send the item back with a note stating why you are exchanging and your email to:

1127 Amanda Northern Rd NW

Canal Winchester, OH 43110


All orders will be shipping within 48 hours and you will receive tracking through USPS immediately. If you have any questions during this time, please reach us at CustomerService@ShopShayna.Com



09:00 am – 05:00 pm


I am a work from home mom, so please understand that you may have a slight delay in your response time to your e-mail, as I am a mother first. 

Thank you!